Earn the Credential
Make Smarter AI Decisions for Your Agency
AI is quickly becoming part of the insurance workflow, from servicing and marketing to data analysis, vendor platforms and agency operations. For agency leaders, the challenge isn't simply understanding AI. It's knowing where it makes sense, which solutions to trust, how to implement them, and how to manage the risks.
PIA and the Certified AI Insurance Credential (CAIC) have proudly partnered to give PIA members access to practical, insurance-specific AI education designed for the people making those decisions.
Built for Insurance Professionals Who Are Responsible for Putting AI to Work
CAIC is designed for professionals who need to move beyond AI basics and make informed decisions about how AI is used within an insurance organization.
The program is particularly relevant for:
Agency principals and owners
Operations and agency management leaders
Technology and digital transformation leaders
Producers or team leaders involved in AI initiatives
Insurance professionals evaluating AI vendors or advising organizations on AI adoption
What You'll Learn
Through nine self-paced modules, you'll learn how to:
Identify insurance workflows where AI can create meaningful value
Evaluate AI vendors and technology solutions
Decide when to build, buy or integrate AI capabilities
Understand how AI may change agency workflows and operating models
Establish practical AI governance and readiness
Address AI safety, security and E&O considerations
Develop a practical roadmap for AI adoption within an agency
The curriculum is built around P&C insurance workflows and real-world agency scenarios, not generic technology theory.
Finish With a Plan You Can Use
CAIC goes beyond quizzes and a certificate.
As your capstone, you'll develop an Agency AI Transformation Plan that includes an assessment of your current environment, prioritized workflows, potential vendors, a 30-day pilot approach and governance recommendations.
The goal: leave the program with something you can apply inside your organization.
Built for a Technology That Doesn't Stand Still
AI changes too quickly for a point-in-time course to remain useful for long. CAIC's curriculum is regularly refreshed to reflect changes in AI capabilities, vendors, regulation and insurance practice.
CAIC was created by Jay Greene, a licensed New York P&C broker and PIA's 2025 New York Young Insurance Professional of the Year, bringing an insurance practitioner's perspective to the curriculum.
Exclusive PIA Member Pricing
PIA and CAIC are partnering to make this training available to PIA members at a 10% member discount.
PIA member price · regular price $997
Flexible payment options are also available through Klarna.
Ready to Build Your Agency's AI Strategy?
Gain the knowledge to evaluate AI opportunities, make better technology decisions and implement AI responsibly in your organization. Your member discount is applied automatically through this page, or use code PIA10 anywhere at checkout.
Enroll with Your PIA Member Discount →Certified AI Insurance Credential (CAIC) · owned and operated by Agentic Holdings LLC · getcaic.org
Published in partnership with the Professional Insurance Agents (PIA), with PIA's written approval.